User Experience Research and Design
Instructor: Carli Spina
Dates: May 6th through 31st, 2019
Credits: 1.5 CEUs or 15 PDHs
In this course you will learn how to apply User Experience research and design principles to understand your users and serve their needs seamlessly. You will learn how to design and run tests, interpret results, and apply the information you gather to improve user outcomes. The course will focus primarily on applying these techniques to web design projects, but will also cover how they can be applied to physical spaces. This course is intended for those who are new to User Experience research and design.
At the end of this course, students will be able to:
- Understand the benefits of User Experience research
- Design a program of User Experience research and design at their institution
- Design and run a user experience test
- Apply the results of a test to improve a website or service
This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.
Carli Spina is an academic librarian. Previously, she was the Head Librarian, Assessment and Outreach at the Boston College Libraries. Carli holds a J.D. from the University of Chicago Law School, an MLIS from Simmons GSLIS, and an M.Ed. from the Harvard Graduate School of Education. She has extensive experience working on user experience, web design, and technology projects as well as serving as a coordinator for services to patrons with disabilities. She is a member of LITA's Bylaws and Organization Committee. She was also the inaugural chair of LITA's Diversity and Inclusion Committee and the leader of the ASCLA Library Services to People with Visual or Physical Disabilities that Prevent Them from Reading Standard Print Interest Group. She teaches classes and workshops for librarians, academic staff, and students on a range of topics, including accessibility, user experience, and web design. Twitter, Website
This is an online class that is taught asynchronously, meaning that participants do the work on their own time as their schedules allow. The class does not meet together at any particular times, although the instructor may set up optional sychronous chat sessions. Instruction includes readings and assignments in one-week segments. Class participation is in an online forum environment.
You can register in this course through the first week of instruction (as long as enrollment is not full). The "Register" button above goes to our credit card payment gateway, which may be used with personal or institutional credit cards. (Be sure to use the appropriate billing address). If you want to pay with Paypal, or if your institution wants us to send a billing statement or wants to send us a purchase order, please contact us by email to make arrangements.